The MedDent Program

 ​After receiving a complimentary practice analysis consultation, you will then receive a written proposal outlining the services included in your program.

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In-Office Consulting Meetings

Your practice management consultant will travel to your location for meetings that can last from 2 to 5 hours. In some cases, the consultant may spend an entire day in your office to address your primary concerns and assist you in implementing solutions.

 

By meeting with you in your office, the consultant has the opportunity to assess your facility, review your systems, and observe you and your staff in action. The consultant can also meet with your spouse, office manager, and staff, with or without you, providing assistance and training. This allows for identifying the root causes of your major issues.

 

Direct observation and interaction with your practice are the most effective ways to provide you with the best advice and assistance possible.

 

Telephone Consulting

You and your consultant will discuss your progress by telephone as scheduled and as needed. During the call, you will review your statistics, current issues, and any difficulties you face with implementing your solutions.

 

At the beginning of the program, the calls are generally longer as you may have many issues to discuss. However, as you start making steady progress and your statistics rise, your calls will take less time. "OK, great! Let's stick to the plan, watch the numbers, and we'll be right on target to reach our objectives."

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Mini-Programs

After each consulting meeting, you and your consultant will develop a mini-program or a list of action steps for you to follow. These steps are designed to help you make the maximum progress with the time you have. You and your consultant will work together until you develop a mini-program that fits your needs best.

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Management Tools Binder

You will receive over 850 pages of guidelines in the MedDent Management Tools binder. The client material used in your consulting gives you step-by-step instructions on doing virtually everything to manage your practice.

This material (provided by hardcopy and via online access) consists of 500+ guidelines and is divided into 16 sections:

• Personal Efficiency

• Patient Management

• Patient Legal

• Promoting the Practice

• Internal Public Relations

• Internal Marketing and Word-of-Mouth-Referrals

• External Image and Marketing

• Internet Presence and Online Reviews

• Collections and Insurance Management

• Overhead Control

• Hiring and Attracting an Abundance of A-Performer Applicants

• Staff Management

• Business Management and Organizational Administration

• Adding Associates

• Practice Transitions

• How to Be an A-Performer (for Staff)

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Executive Performance Coaching

You will be working with a MedDent executive coach in addition to your practice consultant. Your coach is trained on MedDent's system to help you develop the necessary skills to achieve your goals. You will have one 60-minute coaching session per week over the phone. Your coach will work with you through various skills such as people skills, dealing with complex individuals, communication, improving efficiency, management, leadership, and more. 

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Unlimited Calls, Texts, and Emails to Your Consultant

You can contact your consultant at any time without restrictions. The program offers unlimited calls, texts, and emails to your consultant and coach. Your consultant and coach are available for you, regardless of the situation.

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Staff Training Workshops

Your MedDent consultant may give workshops to you and your staff in your office.

 

Topics include:

• Promoting the practice

• Scheduling

• Treatment recommendations

• Funding Treatment

• Difficult patients

• In-office communication

• Professional customer service

• Teamwork

• How to be an A-Performer and more.

The workshops include written guidelines for all who attend.

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Material Created Specifically for You

Your consultant will assist you in creating forms, office policies, bonus plans, announcements, patient letters, job ads, and more. You are never alone when it comes to developing your new and improved practice.

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Professional Recruiting Services

Your consultant plays a crucial role in supporting your hiring efforts and ensuring that you attract high-quality applicants in today's post-COVID world. In addition to crafting compelling hiring ads tailored to your practice, your consultant will screen and select the best candidates using our proprietary behavioral insights interviewing technique. They will also provide valuable insights into the most effective channels for reaching and engaging with the right candidates. Whether it's leveraging online platforms, industry-specific networks, or other targeted strategies, your consultant is committed to helping you navigate the evolving landscape of talent acquisition with confidence and success.

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Statistical Management

Tracking your statistical changes as part of your MedDent consulting is essential. This involves providing your consultant with a weekly report that includes your weekly new patients, production, and collections. Additional statistics may be required on a temporary or permanent basis, such as production breakdowns of individual providers, over-the-counter collections, numbers of new patients from individual sources like referrals or web presence, etc.

 

Your consultant can then graph your stats to identify correlations. For instance, a decrease in new patients may lead to a drop in production and collections within a few weeks. The trend of your statistics serves as a planning guide. For example, you should identify and reinforce the causes when a statistic increases without making significant changes. However, if a statistic is declining, you must make changes to reverse the downward trend quickly.

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Discover the advantages awaiting you when you join our program below!

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